One platform for every part of your operation
Experience Business Applications, also known as Experience Cloud App, is an easy-to-use, fully integrated business management solution built by EMAX for SMEs and insurance businesses.
Everything connected, nothing duplicated
No more juggling multiple apps. Work from a single system where every module shares the same data.
Financials
Accounting and financial management designed for day-to-day use and clear reporting.
Insurance
A dedicated insurance business system for brokers and insurance companies, covering policies, binders and claims.
Stock & Inventory
Smart inventory control so you always know what you have and where it is.
Jobs & Timesheets
Plan jobs, record time and bill accurately with integrated job and timesheet management.
Workflows
Streamlined workflows that move work between people and departments without chasing.
Customer Portal
A fully integrated Customer Portal so your clients can access information and interact with you online.
Analytics
Insight from the data you already hold, to support better decisions.
Automation
Automate receipts from the customer portal, send bulk renewal notices and bulk statements, and email documents to clients automatically, saving your team hours of manual work.
Insurance business system
Our Insurance Business System gives insurance companies and brokers an easy-to-use software solution, integrated with financials, documents and workflows so your teams work from one version of the truth.
- Insurance broking, binder and underwriting support
- Claims management
- Document management
- Integrated financial management
Why businesses choose Experience
- All-in-one: fewer systems, fewer integrations
- Secure by design with 99.9% uptime record
- Customisable to fit the way you work
- In-house support from the people who build it
Finance and accounting system
Financial companies can use Experience to manage their finance and accounting work in one integrated system, from day-to-day bookkeeping to management reporting, with the same data shared across every team.
- Client statements, receipts and invoicing
- SEPA bank file creation through the Customer Portal for transactions posted in Experience
- VAT management and returns
- Multi-company and multi-currency accounting
- Financial reporting, including budgeting and forecasting reports
- Document management linked to every customer, supplier and transaction
Why financial companies choose Experience
- One system for finance, documents and workflows
- Automated statements, notices and receipts
- Secure by design, with controlled user access
- Customer portal for self-service access
Customer Portal
The Experience Customer Portal lets your customers check their business with you, pay you online and request help from your team using a chat solution, all in one secure place, around the clock. Everything is fully integrated with Experience, so payments and records update automatically with no re-keying by your team.
- View outstanding amounts, insurance policies and claims 24/7
- View policy documents, including IPIDs
- Portal Payments
- Request help from your team through a chat solution
- Fully integrated, so your data is always up to date
Why offer a Customer Portal?
- Faster payments and less chasing
- Less manual data entry and reconciliation
- A modern, professional experience for your customers
- Works together with automated notices, statements and receipts
From first conversation to go-live
Discover
We learn how your business works and what you need from your software.
Configure
We set up Experience around your processes and migrate your data.
Train
Hands-on training so your team is confident from day one.
Support
Ongoing help from our in-house team as your business grows.
Meetings involving system training or consultancy may be subject to a fee.
See Experience in action
Send us a message to request a demo. Expect a relaxed conversation focused on understanding your business.