Managed IT Services

Your IT department, without the overhead

As your managed service provider, EMAX looks after your users, devices, Microsoft tenant, network and security, so your team can simply get on with work.

What’s included

Complete IT support, delivered as a service

Choose the support you need, from helpdesk only to a fully managed environment.

Helpdesk & user support

Friendly, fast support for your people by phone, email or ticket, with remote assistance when needed.

Monitoring & maintenance

Proactive monitoring, patching and updates for devices and servers to prevent problems before they hurt.

Microsoft tenant management

Administration of Microsoft 365 and Entra ID: users, licences, policies and security.

Learn more →

Security & compliance

Endpoint protection, email security, multi-factor authentication and support for ISO 27001 aligned controls.

Backup & recovery

Reliable backup of servers and cloud data, with tested recovery so you can restore with confidence.

Network & infrastructure

Design, installation and support of networks, Wi-Fi, firewalls, servers and cloud infrastructure.

Voice & communications

IP PBX and unified communications that bring voice, video and collaboration together.

PBX & Phones →

IT consulting & projects

Strategic guidance and hands-on delivery for migrations, upgrades and new technology projects.

Onboarding & offboarding

Smooth set-up for new starters and secure account closure for leavers.

Simple pricing

Predictable monthly cost

Our managed services are offered on a simple monthly per-user basis, so you know what you will pay and what you will get. No surprises, no hourly meter running.

Ask for a quote

Why EMAX?

  • In-house team: no outsourced call centres
  • We build business software ourselves, so we understand the applications your people use
  • Local to Malta, with remote support for speed
  • Security-minded, with ISO 27001 experience
How we work

A smooth start and steady support

Assess

We review your current environment, users, licences and risks.

Onboard

We document, secure and bring your systems under management.

Support

Your team reaches us whenever they need help.

Improve

Regular reviews so your IT keeps pace with your business.

Ready for IT you can rely on?

Send us a message and we will come back to you within two business days.